Our Store Policies

General Information

We have a dynamic team that works together here at Wyman Wigs to make sure that you receive your order as quickly as possible. Our mission is to offer you the largest selection of quality wigs possible and at the most competitive prices both online and offline. Our friendly customer care team is dedicated to providing you with diligent service while our shipping facilities work efficiently in shipping your order out as quickly as possible.

Our attention to detail is unsurpassed and everyone at Wyman Wigs genuinly cares that you have a shopping experience that exceeds your expectations. Though we are all human, we strive for perfection and offering the best shopping experience possible.

Hours of Operation

We are readily available to answer any questions you may have regarding our wigs. Our offices are open Monday through Friday from 8:00am to 4:00pm AZ time.

Sales Tax

Wyman Wigs is an Arizona based company. We are required by state law to collect a sales tax of 8.3% on all ordes shipped within Arizona. All orders shipped outside of Arizona are exempt from sales tax.

Return Policy & Restocking Fees

 

At this time, we do not accept returns. A wig is considered a "personal item" and to keep all our customers confident that they are receiving a new wig, we do not accept any returns. If you are unsure if the color is right for you, we highly recommend finding a store locally to view them in person or purchasing a color ring. 

Damaged or Missing Items

Claims for damaged or missing items must be submitted within 48 hours of delivery so we may contact the shipping carrier immediately. Please Contact Us with your issue. Additionally please keep all packaging material in the event an inspection is necessary by the shipping carrier.

SHIPPING OPTIONS

SHIPPING METHOD PROCESSING TIME TRANSIT TIME TOTAL DELIVERY TIME
USA Standard 1-3 business days 3-7 business days 4-10 business days
International Standard 1-3 business days 14-30 days 15-33 days
International Expedited 1-3 business days 10-14 days 11-17 days